Georg Fischer WMS Dokumentationswebsite
Projektabschlussbericht
Zusammenfassung
Das Georg Fischer WMS-Dokumentationswebsite-Projekt wurde erfolgreich abgeschlossen. Dieses umfassende Dokumentationsportal transformiert die Wissensdatenbank des Warehouse Management Systems in ein professionelles, benutzerfreundliches Ressourcenzentrum mit über 50 Seiten detaillierter Dokumentation, Schulungsmodulen und Support-Ressourcen.
Projektübersicht
Key Deliverables
1. Training Portal (16 modules)
- Basic user training
- Advanced operator training
- Administrator training
- Manager and supervisor training
- Industry-specific modules
- Security and compliance training
- Integration and optimization training
2. Wiki Documentation (25+ pages)
- Comprehensive glossary (87 WMS terms)
- Step-by-step operation guides
- Troubleshooting documentation
- System maintenance guidelines
- Emergency procedures
- Continuous improvement frameworks
3. Support Center
- Multi-tiered support contacts
- Self-help resources
- Ticket management system
- Escalation procedures
- 24/7 emergency hotline information
4. Resource Library
- Document templates and forms
- Software downloads
- Label templates
- Training materials
- Checklists and procedures
5. Error Management System
- Common problem solutions
- System error diagnostics
- Error prevention strategies
- Recovery procedures
Technical Achievements
Content Transformation
User Experience Enhancements
- Interactive tabbed navigation throughout
- Responsive design for mobile devices
- Search and filter functionality
- Consistent breadcrumb navigation
- Professional Georg Fischer branding
Quality Assurance Completed
Key Personnel and Contacts
Primary System Administrator
Name: Erick Hernandez Zenil
Email: erick.hernandez.zenil@georgfischer.com
Phone: +41 81 770 1234
Support Contacts
IT Support: +41 81 770 5678 (wms-support@georgfischer.com)
24/7 Notfall-Hotline: +41 81 770 9999
Hardware Support: +41 81 770 1280
Validation Results
Contact Information
- Standardized phone number format across all pages
- Unified emergency contact terminology
- Consistent email formatting
Navigation Structure
- Breadcrumb format standardized to "Wiki" (title case)
- All internal wiki links validated and functional
- External resource links documented
Terminology Standards
- Primary language: German
- Technical terms: English where appropriate
- Consistent use of "WMS" throughout
- Standardized role names and departments
Deployment Readiness
The documentation website is ready for production deployment with:
- Complete Content: All pages fully developed
- Quality Assured: All validations completed
- Responsive Design: Mobile and desktop optimized
- Search Optimized: Comprehensive search functionality
- Branded Consistently: Georg Fischer corporate design
Maintenance Recommendations
1. Regular Updates
- Review and update contact information quarterly
- Refresh training materials annually
- Update software download links as needed
2. Content Governance
- Maintain terminology consistency guide
- Regular link validation checks
- Version control for document templates
3. User Feedback
- Monitor support ticket themes
- Update FAQ sections based on common issues
- Gather training effectiveness metrics
Project Statistics
Conclusion
The Georg Fischer WMS Documentation Website is now a comprehensive, professional resource that serves as the central knowledge hub for all WMS operations. The site provides intuitive navigation, extensive documentation, and clear support pathways for all user levels from operators to administrators.
The project has successfully transformed a collection of placeholder pages into a world-class documentation portal that reflects Georg Fischer's commitment to operational excellence and continuous improvement.