# System Status - Live-Überwachung

📊 Live System Dashboard

Real-time Überwachung und Status-Monitoring des Georg Fischer WMS

⚙️ SYSTEM-MONITORING

Ziel: 99.9% Verfügbarkeit mit proaktiver Problem-Erkennung

Monitoring-Center: +41 81 770 7777 (24/7 NOC)

## Überblick Das System Status Dashboard bietet Real-time Einblicke in die Gesundheit und Performance des Georg Fischer WMS. Proaktive Überwachung ermöglicht frühzeitige Problemerkennung und präventive Maßnahmen. ## Live System Status
Operational

WMS Core System

Uptime: 99.97%
Response Time: 1.2s
Active Users: 47
Operational

Database Server

CPU Usage: 68%
Memory: 12.3GB / 32GB
Connections: 156 / 500
Performance Warning

SAP Integration

RFC Latency: 3.8s
Success Rate: 94.2%
Queue Depth: 23
Operational

Hardware Systems

HRL Status: Online
AKL Status: Online
Conveyor: Active
## Navigation
## Real-time Monitoring {#real-time}
### Live Dashboard Metrics #### **System Performance**

Server Resources

CPU Usage
68%
Normal
Memory Usage
38%
Normal
Disk Usage
72%
Watch
Network I/O
45%
Normal
#### **Application Metrics** ```yaml real_time_metrics: response_times: login: "1.2 seconds (Target: < 3s)" order_creation: "2.8 seconds (Target: < 5s)" inventory_lookup: "0.9 seconds (Target: < 2s)" report_generation: "15.3 seconds (Target: < 30s)" transaction_volume: orders_per_hour: "247 (Peak: 450)" inventory_movements: "892/hour" user_sessions: "47 active" api_calls: "1,247/minute" error_rates: application_errors: "0.02% (Target: < 0.1%)" integration_failures: "2.1% (Target: < 1%)" timeout_errors: "0.8% (Target: < 2%)" user_errors: "1.3% (Acceptable)" ``` #### **Integration Status** ```yaml integration_health: sap_connection: status: "Connected" rfc_pool: "8/10 connections active" avg_response_time: "3.8 seconds" success_rate: "94.2%" last_failure: "2024-03-15 14:23:17" database_connections: primary_db: "Connected (156/500 connections)" backup_db: "Standby Ready" replication_lag: "< 1 second" hardware_interfaces: hrl_communication: "Online" akl_communication: "Online" conveyor_system: "Active" scanner_network: "47/50 devices online" ```
## Performance Metrics {#performance}
### Performance KPIs #### **System Performance Trends**

Response Time Trends (Last 24 Hours)

Average Response Time: 1.8s

95th Percentile: 4.2s

Peak Response Time: 8.1s (14:30)

Trend: ↓ Improving (-15% vs yesterday)

Transaction Volume (Last 7 Days)

Daily Average: 3,247 transactions

Peak Day: Wednesday (4,892 transactions)

Growth Rate: +12% week-over-week

Capacity Utilization: 65%

#### **Performance Benchmarks** ```yaml performance_targets: response_time_sla: tier_1_operations: "< 2 seconds (95th percentile)" tier_2_operations: "< 5 seconds (95th percentile)" tier_3_operations: "< 30 seconds (95th percentile)" throughput_targets: peak_concurrent_users: "100 simultaneous" transactions_per_second: "50 TPS sustained" data_processing_rate: "1000 records/minute" availability_sla: system_uptime: "> 99.9% monthly" planned_downtime: "< 4 hours/month" mttr: "< 2 hours for critical issues" mtbf: "> 720 hours" ``` #### **Resource Utilization Analysis** ```yaml resource_analysis: cpu_patterns: baseline_usage: "35-45% during business hours" peak_usage: "70-80% during morning rush (08:00-10:00)" overnight_usage: "15-25% (batch processing)" memory_consumption: application_heap: "12.3GB / 32GB allocated" database_buffer: "18.7GB / 24GB allocated" system_cache: "8.2GB active" memory_leaks: "None detected" storage_metrics: database_growth: "2.3GB/month average" log_file_growth: "450MB/day" backup_size: "127GB (compressed)" free_space_remaining: "28% (monitoring threshold: 20%)" ```
## Health Checks {#health-checks}
### Automated Health Monitoring #### **System Health Checks** ```yaml health_check_suite: application_health: web_service_ping: endpoint: "/health" frequency: "30 seconds" timeout: "5 seconds" expected_response: "HTTP 200 + JSON status" database_connectivity: test_query: "SELECT 1" frequency: "1 minute" timeout: "10 seconds" connection_pool_check: "Active connections validation" external_dependencies: sap_rfc_test: function: "RFC_PING" frequency: "2 minutes" timeout: "30 seconds" email_service: smtp_test: "Test connection to mail server" frequency: "5 minutes" infrastructure_health: server_resources: cpu_threshold: "< 90%" memory_threshold: "< 85%" disk_threshold: "< 90%" network_connectivity: gateway_ping: "< 10ms response time" dns_resolution: "< 1 second lookup time" external_api_reach: "Internet connectivity test" hardware_status: storage_health: "SMART status monitoring" temperature_monitoring: "Server temperature sensors" ups_status: "Uninterruptible power supply status" ``` #### **Business Function Tests** ```yaml business_function_tests: core_processes: user_login: test: "Automated login with test account" frequency: "5 minutes" validation: "Successful authentication + menu access" order_creation: test: "Create test order with dummy data" frequency: "15 minutes" validation: "Order saved + SAP integration triggered" cleanup: "Delete test order after validation" inventory_lookup: test: "Query random article stock levels" frequency: "10 minutes" validation: "Results returned within SLA" report_generation: test: "Generate small test report" frequency: "30 minutes" validation: "Report completed successfully" integration_tests: sap_data_sync: test: "Sync test material master record" frequency: "1 hour" validation: "Data consistency between systems" printer_functionality: test: "Send test label to each printer" frequency: "2 hours" validation: "Print queue processed successfully" ``` ### Health Check Results #### **Current Status Summary**

System Components

Web Application PASS
Database Server PASS
SAP Integration WARN
Hardware Systems PASS

Business Functions

User Authentication PASS
Order Processing PASS
Inventory Management PASS
Reporting PASS
## Alert Management {#alerts}
### Alert Configuration #### **Alert Severity Levels** ```yaml alert_levels: critical: description: "Systemausfall oder schwerwiegende Funktionsstörung" response_time: "Sofortige Reaktion erforderlich" notification: "SMS + Anruf + E-Mail + Slack" escalation: "Nach 15 Minuten automatische Eskalation" high: description: "Signifikante Performance-Probleme oder Teilausfälle" response_time: "15 Minuten" notification: "E-Mail + Slack + SMS" escalation: "Nach 1 Stunde Eskalation an Management" medium: description: "Performance-Verschlechterung oder Warnungen" response_time: "2 Stunden" notification: "E-Mail + Slack" escalation: "Tägliche Review" low: description: "Informative Alerts und Trend-Warnungen" response_time: "Best Effort" notification: "E-Mail" escalation: "Wöchentliche Review" ``` #### **Alert Rules & Thresholds** ```yaml alert_rules: system_alerts: cpu_usage: warning: "> 80% for 5 minutes" critical: "> 95% for 2 minutes" memory_usage: warning: "> 85% for 10 minutes" critical: "> 95% for 5 minutes" disk_space: warning: "> 85% used" critical: "> 95% used" response_time: warning: "95th percentile > 5 seconds" critical: "95th percentile > 10 seconds" application_alerts: error_rate: warning: "> 1% errors in 15 minutes" critical: "> 5% errors in 5 minutes" user_sessions: warning: "> 80 concurrent users" critical: "> 100 concurrent users" database_connections: warning: "> 400 active connections" critical: "> 480 active connections" integration_alerts: sap_connectivity: warning: "RFC response time > 10 seconds" critical: "RFC connection failure" data_sync_delay: warning: "Sync delay > 30 minutes" critical: "Sync delay > 2 hours" ``` ### Active Alerts

Current Alerts (Last 24 Hours)

0 Critical
1 High
3 Medium
7 Low

Recent Alerts

SAP Integration Performance Warning
RFC response time averaging 8.2 seconds (threshold: 5s)
2024-03-15 15:42:33
HIGH
Disk Space Warning
Log partition at 87% capacity (threshold: 85%)
2024-03-15 14:15:22
MEDIUM
Scheduled Maintenance Reminder
Monthly system maintenance scheduled for tonight 22:00-02:00
2024-03-15 12:00:00
INFO
## Status History {#history}
### Historical Performance #### **Uptime Statistics** ```yaml uptime_history: current_month: uptime_percentage: "99.97%" total_downtime: "13 minutes" planned_maintenance: "2 hours (excluded from SLA)" unplanned_outages: "1 incident (13 minutes)" last_3_months: january_2024: "99.95% (18 minutes downtime)" february_2024: "99.98% (8 minutes downtime)" march_2024: "99.97% (13 minutes downtime)" trend: "Stable, meeting SLA targets" yearly_summary: 2023_uptime: "99.94%" 2024_ytd: "99.97%" improvement: "+0.03% year-over-year" ``` #### **Major Incidents History**
2024-03-10
Database Connection Pool Exhaustion

Duration: 13 minutes

Impact: Complete system unavailability

Root Cause: Memory leak in connection pooling library

Resolution: Service restart + library update

Prevention: Enhanced connection monitoring implemented

2024-02-28
SAP Integration Timeout Issues

Duration: 45 minutes

Impact: Delayed order processing

Root Cause: Network latency spike to SAP server

Resolution: Network path optimization

Prevention: Redundant network path configured

2024-02-15
Hardware Maintenance

Duration: 2 hours (planned)

Impact: Scheduled downtime for server upgrades

Work Performed: RAM upgrade and OS patches

Result: 25% performance improvement

#### **Performance Trends** ```yaml performance_trends: response_time_trend: 3_month_average: "2.1 seconds" improvement: "-15% since system optimization" best_month: "February 2024 (1.8s average)" error_rate_trend: current_rate: "0.12%" 3_month_average: "0.18%" improvement: "-33% reduction in errors" capacity_utilization: peak_usage: "68% (morning rush)" average_usage: "42%" growth_rate: "+5% month-over-month" capacity_planning: "Sufficient for next 18 months" ```